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Owned and operated by Sanaora Living, our team is ready to assist with product questions, orders, and wellness equipment guidance.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days depending on your location.
How will I know when my order ships?
Once your order is processed and leaves our facility, you will receive an email with tracking information. You can use that tracking number to follow your shipment every step of the way.
What is your return policy?
We offer 30-Day Returns on our products. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the product you are interested in, and we will walk you through the exchange process.
How do I choose the right infrared sauna or cold plunge for my space?
Each of our infrared saunas and cold plunges is designed for specific room dimensions and usage needs. Our product pages include detailed specifications, and our team can help you match the right unit to your available space and recovery goals.
What should I know before purchasing a Pilates reformer or red light therapy panel?
We recommend reviewing the product dimensions, weight capacity, and intended use environment before ordering. Our Pilates reformers are engineered for home studio use, and our red light therapy panels include wavelength and coverage specifications on each listing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Premium Craftsmanship
Every sauna, cold plunge, reformer, and panel is engineered with precision materials built for longevity.
30-Day Returns
Not the right fit for your space or goals? Our return policy has you covered within 30 days.
